word 2016 something went wrong while downloading your template

In SharePoint, select the file, and click Download on the command bar, or click the ellipses (. If you can't get it to work, try downloading the file and seeing if you can open it locally.ĭepending on the version of SharePoint, do one of the following: Some problems occur because of differences in versions of SharePoint server and Microsoft 365. If the issue happens with Open with Explorer or View in File Explorer, see Open in Explorer or View with File Explorer. For more information, see Sync SharePoint files with your computer.

When you save a document, it's automatically uploaded to the SharePoint or OneDrive for work or school.

Syncing creates a local folder on your computer where you can open and edit files easily. We recommend that you sync your document library with your computer to work with documents. As before, click on 'OK' until you are back on the main Outlook page (or your Word document if that is where you started from), and Close Outlook.If you run into issues opening Microsoft 365 files and documents from SharePoint document libraries, here are some suggestions to help you fix them. Restart Outlook, and go through the same exact process except (DO NOT UNCHECK THE BOTTOM BOX) this time check the 2nd from the bottom, and 3rd from the bottom check boxes. Check the box and click on 'OK' until you are back on the main Outlook page (or your Word document if that is where you started from), and Close Outlook. Microsoft has chosen to make this as complex and non-intuitive as possible: neither the problem nor the solution actually has anything to do with the error message: 'Your organization's administrator has turned off the service required to use this feature.' To 'activate'/turn-ON the feature, go to File>Options>General> click the 'Privacy Settings.' button, and scroll to the bottom check box.

Word 2016 something went wrong while downloading your template